FREQUENTLY ASKED QUESTIONS
Q: HOW LONG WILL MY MACHINE BE OUT OF SERVICE?
A: MACHINE MAINTENANCE IS SCHEDULED TO MEET YOUR NEEDS TO PROVIDE THE SHORTEST AMOUNT OF DOWNTIME. WE WORK AT NO ADDITIONAL CHARGES FOR: WEEKENDS, LATE HOURS, HOLIDAYS.
|
Q: HOW LONG IS YOUR WARRANTY? |
  Nasty Clean |
Q: IS THERE A SETUP CHARGE?
A: THERE IS NO SETUP CHARGE. WE NORMALLY SCHEDULE FOUR HOURS FOR OUR TEARDOWN. PRIOR TO OUR ARRIVAL YOU WILL BE PROVIDED WITH A TEARDOWN AND CLEANUP GUIDE . PUNCHES ,DIES, DIEHOLDERS, AND COVERS ARE THE RESPONSIBILITY OF THE USER. IF TEARDOWN AND CLEANUP HAS NOT BEEN PERFORMED OUR STANDARD LABOR RATE WILL APPLY BEYOND THE FOUR HOURS.
Q: CAN YOU REPAIR ANY SIZE STATION?
A: TURRET ENGINEERING CAN REPAIR ANY DIAMETER OF TURRET STATION. ON MACHINES WITH VERY TIGHT BORE SPACING WE ARE THE ONLY COMPANY WHO CAN REPAIR ADJACENT STATIONS AND MULTI TRACK WIEDEMANNS C-3000, ETC.
Q: CAN YOU WORK WITHIN MY SCHEDULE?
A: 99% OF THE TIME - YES. THAT'S WHY WE WORK WEEKENDS, LATE HOURS, AND HOLIDAYS.
Q: DO YOU OFFER A MACHINE EVALUATION AND ESTIMATE?
A: YES. IF WE ARE IN THE AREA OR NEAR YOUR FACILITY, WE OFFER A NO-COST EVALUATION AND WILL PROVIDE YOU WITH A FREE ESTIMATE OF NECESSARY REPAIRS. OTHERWISE, TRAVEL EXPENSES WILL BE THE ONLY COST.
Q: ARE THE SLEEVES REPLACEABLE?
A: YES, THEY ARE REPLACEABLE . IN MOST CASES YOUR MAINTENANCE PERSONNEL CAN REPLACE THE SLEEVES THEMSELVES.
Home - History - FAQ - Services - Contact Us
